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Our Infrastructure

Telecommunications infrastructure is the key to delivering reliable, fast, and high-quality call center services. Leverage our state-of-the-art hardware and software assets to make it easy for customers to reach you.

  • Enterprise-grade global VoIP network
  • Toll-free & premium phone numbers in any country
  • Real-time expand on-demand capacity
  • Seamless integration of global offices
  • 24×7 dedicated multi-level help desk
  • State of art IT Infrastructure supported by 24×7 staff
  • The flexible architecture of the Virtual Contact Center allows you to integrate your headquarters, remote offices, and outsourced locations into a virtual call center. They’ll operate seamlessly as one team and enable you to access talent outside your geography, eliminate overtime costs, and reduce overhead.

Traditionally deploying a call center across multiple sites and geographies required long lead times, additional specialized infrastructure, and a dedicated IT staff. Through our innovative call center software we make it fast and easy to deploy a virtual call center solution – agents simply need a phone, an Internet connection, and a web browser to get started

Together We Build Dreams

Professionally trained agents from over 29 countries are part of the Grupo Noa International team which enables our clients to establish a truly global footprint. Our team includes (but is not limited to) native speakers of: English, Spanish, French, Portuguese, German, Mandarin, Dutch, Danish, Swedish, Finnish, Italian, Japanese, Greek, Arabic Norwegian and many other languages.

In business since 2007, Grupo Noa International is a global virtual call center providing high reliability,

Proven Delivery Model

Dedicated experience of over twenty years has helped us to develop a value added call center outsourcing model that is proven to deliver higher productivity, accountability and cost savings right from the first month of us coming on board.
Whether you are new to outsourcing or a seasoned outsourcer, you will see positive ROI in working with us, thanks to our proven delivery models seamlessly incorporating: Inbound Calls, Web Chat and eMail based Customer Service for:

Multilingual Interpretation Services
Customer Retention
Direct Response Industry
Call Center Outsourcing
Multilingual International Call Center

Grupo Noa International Leadership

Jorge Noa, CEO
Grupo Noa International’s CEO, Jorge Noa has over 20 years experience in the call center business, and over 16 years of experience in the Direct Response industry. Mr. Noa has simultaneously overseen multiple call centers in various countries.

Mr. Noa’s expertise in establishing a positive ROI call center and sales outsourcing operation is based on the insightful consulting that he brings to the table. His vast experience is instrumental in achieving our envious success ratio of call center outsourcing for clients across the globe.

Percent of users recommend us to friends and family
Companies have shifted to using us recently
We deliver so much more than the competition

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