Jorge is a consummate professional, passionate about his work, on point and detail oriented! Jorge was a contributing factor to the Miracle Blade III long run and success as customer service can make or break you! Thank You Jorge for your great work ethic and dedication. I look forward to working with you once again in the near future!
“I was really impressed with your set up…however, I was more impressed with the quality of the people here…I found your team to be caring, enthusiastic, dedicated and energetic and more importantly they were up to the challenge.” Jorge Molina -Vice President Customer Relations Beachbody (Formerly)
Jorge is a high integrity person who you can depend on. He managed an in house call center with up to 100 CSRs for a number of my high volume DRTV projects and then was a consummate team player who helped us transition our call center off shore as part of a big cost reduction effort.
I had the privilege of working with Jorge Noa at Sylmark where he was Vice President of Customer Service and oversaw our customer service department of over 100 agents. In our fast-paced direct response environment, Jorge and his team helped us deliver excellent and timely resolutions to customer service problems, no easy feat with hundreds of thousands of orders a year. Jorge provided strategic, actionable intelligence to help us increase profits and customer satisfaction simultaneously. PLUS, Jorge is one of the nicest human beings I know.