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Gruponoa International
  • About Us
  • Services
     
    • Multilingual Call Center Service
    • Inbound Call Center
    • Call Center Outsourcing
       
      • Lead Generation Services
      • Appointment Setting Service
      • Customer Retention Services
    • Direct Response Call Center
    • Shared Call Center
    • Interpretation Services
  • Global Focus
     
    • American Call Center
    • UK Call Centres
    • Spain Call Centers
    • Germany Call Centers
    • France Call Center Service
  • Industry Focus
     
    • Healthcare Call Center
    • eCommerce Call Center Service
    • Order Taking Call Center
    • Market Research Call Center
    • Collections Call Center
    • Corporate Call Center Service
    • Travel Tourism Call Center
  • Gallery
  • Why Choose Us?
  • Contact Us
     
    • Get A Quote
    • Apply for job
  • Blog

Katie Williams

Home / Testimonial / Katie Williams

Katie Williams

Ravi Sajjan August 19th, 2016 No Comments

I had the privilege of working with Jorge Noa at Sylmark where he was Vice President of Customer Service and oversaw our customer service department of over 100 agents. In our fast-paced direct response environment, Jorge and his team helped us deliver excellent and timely resolutions to customer service problems, no easy feat with hundreds of thousands of orders a year. Jorge provided strategic, actionable intelligence to help us increase profits and customer satisfaction simultaneously. PLUS, Jorge is one of the nicest human beings I know.

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