Have you been thinking about outsourcing your inbound calls to a call center service provider? Customer affinity and communication are two of the most important…
Site AdminMay 26, 2022
The business world is enhancing by leap and bounds. France is one of the most exotic business destinations in Europe, and it often invites FDI…
Site AdminDecember 20, 2020
Call centers are essential for every business. No matter, whether a business firm deals in FMCG products or software services, offering timely services to customers…
Site AdminDecember 18, 2020
Ideally, a firm that does not receive an excessive high volume of calls should go for shared call center route. It is not only effective…
Site AdminDecember 15, 2020
In today’s fast-paced environment, customers want excellent services round the clock. For any business firm, it could be both challenging and tough to live up…
Site AdminMarch 9, 2018
Starting from appointment setting to adopting best business practices, a contact center is of utmost importance for any business enterprise. The call center services hold…
Site AdminSeptember 1, 2017
Call centers are the lifeline of any business entity. There are around one million contact support staffs across the world serving companies to their full…
Site AdminAugust 25, 2017
Call centers are the edifice on which the entire future of a business enterprise is based upon. Interestingly, inbound call center also mirrors the future…
Site AdminAugust 11, 2017
Customer service surveys have shown time and again that businesses which provide a phone number to call them on are trusted more. With the outsourcing…
Site AdminApril 5, 2017