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Corporate Inbound Call Center Support Service

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Why Outsource Corporate Inbound Call Center Support Services to Grupo Noa International?

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Corporate Call Center Outsourcing Solution

  • Efficient customer service is a cornerstone of any business’s growth and customer retention strategy. A comprehensive customer service plan needs to make it easy for your existing customers as well as prospects to reach out to you. This includes all the contemporary channels of inbound and outbound communication such as voice calls, emails, web chat and text messages.While setting up and operating such comprehensive customer service options can be expensive, Grupo Noa International makes it easy by offering enterprise grade customer service as an outsourced solution. Call center services for corporates and customer service outsourcing for enterprises.
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Turnkey Customer Service Center Solution for Corporates:

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The Services Can Be Outsourced To Us Are:

  • Inbound call center : Receiving incoming call from your customers and prospects. Providing product information, technical support or any other over the phone support. This is also an opportunity to upsell by suggesting your other products or services to the caller.
  • Outbound calling: Reach out to your opt-in leads to abreast them of your products or services, collect or provide information etc.
  • Online Chat Support: Web chat support agents to provide real-time chat support to incoming chat requests from your website or mobile app
  • Email Support: Manage incoming email service requests. Provide prompt replies or forward them to the relevant person within your company
  • Survey: Conduct surveys to collate information, verify the new product/service feasibility, customer service verification
  • Appointment Setting: Setting and verifying appointments for your company’s marketing team by calling potential client’s

A cost-effective call center and customer service solution that can be scaled up for meet the requirement of growing businesses. Multilingual and global time zone availability of customer service agents making it easy for your customers to contact you.

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B2B Call Center

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