Healthcare Call Center

• Do you wish to improve your overall Healthcare Customer Support services?
• Achieve highest customer satisfaction ratings?
• Allow your patients, vendors & affiliates contact your easily
• Do you like to focus more on your actual healthcare business while letting experts handle your call center?

Healthcare industry is changing at a fast pace. It is no longer the same as it was a few decades back. Now, the health sector is embracing all forms of modern technical facilities to make sure that each patient gets the best of the medical and health care services. Communicate your stateof-the-art facilities to the customers in a vociferous and evocating manner with us to stay ahead of your competitors.

Grupo Noa International can offer a 24×7 multilingual contact center at a fraction of a cost of creating your own infrastructure. Make it easy for your patients to get relevant information, make inquiry and book appointments at your healthcare Outsourcing facility.

We enhance the value of each interaction and keep records of patients’ data for medical purposes. Whether you are a healthcare service provider, pharmacy agent, manufacturer or government organization, our quality call center services ensure that your business moves forward without any other issues.

• Contact center services for single doctor clinic thru to multi facility hospital
• Conduct Patient Satisfaction Surveys
• Post-Discharge Patient Surveys
• Emergency Customer support
• Physician Referral Services
• Application Process of Patients
• Provide Accurate Information to Patients
• One-stop call center to fulfill all customers’ queries
• Hassle free processing of online payment from Patients for healthcare charges.