Starting from appointment setting to adopting best business practices, a contact center is of utmost importance for any business enterprise. The call center services hold…
Call centers are the lifeline of any business entity. There are around one million contact support staffs across the world serving companies to their full…
Call centers are the edifice on which the entire future of a business enterprise is based upon. Interestingly, inbound call center also mirrors the future…
Customer service surveys have shown time and again that businesses which provide a phone number to call them on are trusted more. With the outsourcing…
In recent years, marketers involved in direct response campaigns have asked if the industry was dead or no longer viable. At times, these somewhat dramatic…