Order Taking Call Center

In the world of Direct Marketing, Order Taking Services are important. A good team of calling agents will ensure that your customers are converted and also cross selling. The contact center representatives not only answer the inbound calls but also form a positive rapport with the clients.

The primary aim of a catalog call center is to ensure prompt customer support service and enhance increased sales thru upselling and product& services suggestions. Making the clients aware of the your products which may be a good fit for the client’s requirements.

Grupo Noa call center staff has a vast working experience on call management skills including several aspects of business like sales, customer services and other multichannel support such as  live web chat, emails and online telephonic assistance.

Getting a training from you about your products or services

• Offering 24×7 online and telephonic support to the clients for any assistance
• Comprehensive reporting for catalog and online retail call centers if needed
• Use your order recording system, so that the order is placed directly into your system
• Our overall focus is to reduce your operational cost and let you get good returns

Our calling agents have experience in the Direct Response Industry sales and cross selling. With this relevant experience, Grupo Noa International can help your customers efficiently place orders and recommend additional products to the client too.

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