Customer support strategy is necessary for any business that wishes to survive in the long run. The role of improved customer service has become all…
Site AdminOctober 13, 2017
Starting from appointment setting to adopting best business practices, a contact center is of utmost importance for any business enterprise. The call center services hold…
Site AdminSeptember 1, 2017
Call centers are the lifeline of any business entity. There are around one million contact support staffs across the world serving companies to their full…
Site AdminAugust 25, 2017
A contact center is the lifeblood of any business enterprise. Higher the level of satisfaction greater will be the chance of revenue generation for the…
Site AdminAugust 18, 2017
Call centers are the edifice on which the entire future of a business enterprise is based upon. Interestingly, inbound call center also mirrors the future…
Site AdminAugust 11, 2017
Every call is important at a call center. Each call needs to be attended with full dedication and sincerity. However, it is also important that…
Site AdminAugust 4, 2017
Getting new leads is the basis of survival for every business enterprise. No matter, how large the existing clientele base of a firm is unless…
Site AdminJuly 28, 2017
A B2B appointment is extremely essential to the growth and longevity of a firm. An entrepreneur may not have enough time or resources to look…
Site AdminJuly 21, 2017
A customer service call center has to connect customers in an innovative way. The latest statistics by Walker have revealed that around 86% of the…
Site AdminJuly 14, 2017