Customer retention could be a big challenge for any business. A firm has to adopt a multipronged approach to ensure long-lasting success of a business.…
Site AdminJune 30, 2017
The benefits of a customer service call center are well known for any customer-centric business. Due to the high costs and challenges involved in setting…
Site AdminMay 19, 2017
Providing customer support through call centers has become an essential requirement for businesses to excel in the highly competitive market today. However, the high set-up…
Site AdminMay 12, 2017
A call center is must for every business house. It helps to enhance the credibility and goodwill of a business firm largely. A firm derives…
Site AdminApril 21, 2017
Customer service surveys have shown time and again that businesses which provide a phone number to call them on are trusted more. With the outsourcing…
Site AdminApril 5, 2017
Getting a direct response from your customers can grow your business enormously. According to statistics, the direct mail alone enables a business to experience a…
Site AdminMarch 31, 2017
Gone are the days when marketing professionals remain busy in cold calling, trade shows, and a host of other activities that now no more yield…
Site AdminJanuary 2, 2017
In the modern times, it is mandatory for the companies to concentrate on their core competencies so the organizations outsource the services of Call Center…
Site AdminDecember 21, 2016
Call center outsourcing is a common norm as a call center helps in sales outsourcing in a myriad of ways. If you are an entrepreneur,…
Site AdminDecember 16, 2016