Getting a direct response from your customers can grow your business enormously. According to statistics, the direct mail alone enables a business to experience a…
Site AdminMarch 31, 2017
In the last few years, the call center operation is now returning back to the US. Earlier, entrepreneurs wanted to keep their calling operation in…
Site AdminMarch 9, 2017
Call centers are a good means of growing a business and keeping the customers happy only if the services are good. If you are going…
Site AdminMarch 3, 2017
A contact center should not call its customers randomly. Some specific etiquette must be followed. A firm should hire a call center that provides Appointment…
Site AdminFebruary 24, 2017
Growing number of businesses all over the world finds it tough to attend to their expanding customer base. It becomes essential to answer queries of…
Site AdminFebruary 17, 2017
The world has become a global village now. Customers across the world can purchase any product directly through online shopping. In the case of any…
Site AdminFebruary 1, 2017
The magnitude of the success of your business is directly related to the service you provide at your call center. Earlier, setting up a contact…
Site AdminJanuary 20, 2017
Gone are the days when marketing professionals remain busy in cold calling, trade shows, and a host of other activities that now no more yield…
Site AdminJanuary 2, 2017
In the modern times, it is mandatory for the companies to concentrate on their core competencies so the organizations outsource the services of Call Center…
Site AdminDecember 21, 2016