A contact center is the lifeblood of any business enterprise. Higher the level of satisfaction greater will be the chance of revenue generation for the…
Call centers are the edifice on which the entire future of a business enterprise is based upon. Interestingly, inbound call center also mirrors the future…
A language is the essence of any customer service communication. Recent statistics on multilingual call center have claimed that around 74% of the customers would…
The benefits of a customer service call center are well known for any customer-centric business. Due to the high costs and challenges involved in setting…
Providing customer support through call centers has become an essential requirement for businesses to excel in the highly competitive market today. However, the high set-up…
Establishing a customer service call center for your business can be beneficial in the long run of generating more sales. The studies conducted by TNS…